We
offer a 30-days Return & Exchange Policy:
- If
you are not completely satisfied with your merchandise we offer a full refund less shipping.
- Timing:
we have a 30-days Return & Exchange Policy, since the
day item was received.
- To
be eligible for a return, goods must be unused, and
accompanied by proof of purchase.
- For
returns, please email support@loveismofficial.com with
the subject 'Returns' and include your order number, name and the reason
for the return.
- Seller
will provide the customer with instructions where to send returned goods.
Customers are strongly recommended to get proof of postage when returning
goods to avoid "lost packages" situations.
- Please
note that customers are responsible for shipping costs of
returned items.
- When
returned item is received and inspected, customer receives a confirmation
email, notifying about the status of the refund and a credit will be automatically applied to customers credit card or original payment method shortly after.
- In the
event you were shipped the wrong item or size or a defective product, please
contact us immediately at support@loveismofficial.com
Please note that refunds can take up to 7-10 business days
to show up in your account.
*An
order cannot be cancelled once an item has been processed and a tracking number
has been applied.*
