Refund policy

We offer a 30-days Return & Exchange Policy:

If you are not completely satisfied with your merchandise we offer a full refund less shipping.

Timing: we have a 30-days Return & Exchange Policy, since the day item was received.

To be eligible for a return, goods must be unused, and accompanied by proof of purchase.

For returns, please email support@loveismofficial.com with the subject 'Returns' and include your order number, name and the reason for the return.

Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.

Please note that customers are responsible for shipping costs of returned items.

When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund and a credit will be automatically applied to customers credit card or original payment method shortly after.
In the event you were shipped the wrong item or size or a defective product, please contact us immediately at support@loveismofficial.com

Please note that refunds can take up to 7-10 business days to show up in your account.

*An order cannot be cancelled once an item has been processed and a tracking number has been applied.*